Business Phone Systems
For most businesses, a telephone system purchase is only made once every five to ten years. At some stage, the system becomes too old for replacement parts, or newer features such as voice mail, automated attendant, caller ID, or computer telephony integration make a replacement necessary.
Most phone manufacturers offer similar products, however, the difference is the advice and service that the phone system supplier provides. At Discount Telecom, you have a team of people with years of experience to help you make the right decision. In addition, you can be assured that there is a large team of engineers ready to help you when you need it most, whether it is for a new installation, a re-location or a simple service call out.
Phone Carriers
Discount Telecom has forged relationships with all the local and long distance exchange carriers which can help speed up the resolution to a problem or the critical timing needed when changes are needed. Thousands of businesses and organizations in Sarasota and Manatee have trusted Discount Telecom to supply their phone systems. A long list of customer referrals is available upon request. The best recommendations are from satisfied customers.
Auto Attendant
An auto attendant can be used to answer your calls directly or on an overflow in the event your receptionist is unavailable. During closed hours, an auto attendant will answer, state your business hours, provide information, allow your employees to receive messages, and, if needed, emergency notification or urgent messages for on-call personnel.
Voice-mail & Features
A lost call could mean lost business. Can your business afford this? Discount Telecom provides a range of voice mail systems that can complement an existing system or can be provided with the purchase of a new system. They vary in complexity from a simple “I’m away from my desk or on the phone, please leave a message after the tone”, to solutions that can take a voice mail message and then send it to you as an e-mail with an voice attachment.
Computer Telephony Integration (CTI)
The phone system can be integrated with your computer network to provide customer information automatically from an incoming phone call using caller ID. The ability to out dial using your existing database is also an option for a number of popular database programs.
Voice over IP solutions
For multi-branch businesses and remote users – click here for more information
There are literally hundreds of different features and benefits available in a modern telephone system. If you would like to know more about them, or a system ideal for your organization, please contact our office and we would be happy to provide you with a more detailed explanation and a quotation customized to your needs.
